Last Updated: July 1st, 2025
Five & Done, LLC and its affiliates and subsidiaries (collectively, "Five & Done," "we," "us," "our") provide creative design and technology services. This Privacy Policy ("Privacy Policy") describes how Five & Done collects, uses, and discloses personal information we collect online (e.g., through our websites, like fiveanddone.com ("Websites")), through our products and services, as well as offline through in-person interactions (collectively, the "Services"). This Privacy Policy explains the types of personal information we collect, how we may use and disclose your personal information, and the privacy choices that you have with respect to how we handle your personal information.
Please note, most personal information Five & Done processes is collected on behalf of business owners or companies (each, a “Client”) that use our Services and their interactions with you through their use our Services. For more information on how a Client uses personal information, including information collected through the use of our Services, please refer to the applicable Client’s privacy policy or contact them directly. This Privacy Policy does not apply to any websites, products, or services offered by any company that we do not own or control or any individual that we do not employ or manage.
How We Collect Information.
We may collect personal information from various sources, including:
- From you. We may collect personal information and other information you provide when you use our Services, like signing up for our newsletter through our Website, and any other data that you choose to provide.
- From public or third-party sources. We may collect data from public sources including, but not limited to, social media and other websites that enable social sharing. Personal information may also be available from third party service providers or business partners. We also may combine information we have collected from multiple sources.
- Automatically when you engage with us online. We collect data through our Services and automatically from devices that you use to connect to our Services
Types Of Information We Collect.
We provide creative design and technology services. In that capacity we receive personal information from our Clients and process that information on behalf of our Clients. In other situations we receive personal information for our own use. The following provides examples of the type of information that we collect from you and how we use that information.
| Context | Types of Data | Primary Purpose for Collection and Use of Data |
|---|---|---|
| Account Information and Information about Clients | We collect the name, and contact information, of our Clients and their employees with whom we interact. | We have a legitimate interest in contacting our Clients and communicating with them concerning normal business administration such as projects, services, and billing. |
| Client Information | Personal information from one of our Clients. | Process that information on their behalf, Client determines purpose for use. |
| Cookies and First Party Tracking | We use cookies and clear GIFs. | We have a legitimate interest in making our website operate efficiently. |
| Cookies and Third Party Tracking | Third party uses technology (e.g., a cookie) to collect information about your use of our website. | Use is based upon consent, where required by law. |
| Demographic Information | Personal information, such as your age or location. | We have a legitimate interest in understanding our users and providing tailored services. |
| Email Interconnectivity | Data related to email interactions (opens, clicks). | We have a legitimate interest in understanding how you interact with our communications. |
| Employment | Information for job applicants/employees, including Social Security Number. | Necessary for employment processing and contract. |
| Feedback/Support/Questions | Name and e-mail address when providing feedback/support. | Legitimate interest in acting upon your feedback or issues. |
| Mailing List | Email address or postal address for mailing lists. | Share information about our products and services with individuals that consent. |
| Mobile Devices | Unique identifying information broadcast from your device. | Identifying unique visitors and understanding interactions. |
| Surveys | Information provided through surveys. | Understanding opinions and collecting relevant information. |
| Website interactions | Monitor how you interact with the website including clicks and inputs. | Understanding interactions to improve website usability. |
| Web logs | Information such as browser type, IP address, and click activity. | Monitoring networks and website visitors. |
In addition to the information that we collect from you directly, or from our Clients, we may also receive information about you from other sources, including third parties, business partners, our affiliates, or publicly available sources. For example, if you submit a job application, or become an employee, we may conduct a background check.
We may use and share Non-Identifiable Data (e.g., non-personal, de-identified information that cannot be used to identify you) for any lawful business purpose without any obligation or accounting to you. When we do so, we will take reasonable measures to ensure that the Non-Identifiable Data is not personally identifiable and cannot later be used to identify you.
How We Use and Process Information.
We use information in the following ways:
- To identify you when you visit our website or Client websites.
- To provide products and services.
- To improve our services and product offerings.
- To conduct analytics.
- To respond to inquiries related to support, employment opportunities, or other requests.
- To send marketing and promotional materials, including information relating to our products, services, sales, or promotions.
- For internal administrative purposes, as well as to manage our relationships.
- To comply with applicable law, and our obligations under law.
- To identify, investigate, and respond to fraud.
How We Disclose Information.
We disclose information in the following situations:
- Affiliates and Acquisitions. We may share your personal information with our corporate affiliates. In the event of a business transaction, your personal information may be transferred. We will make efforts to direct the recipient to use your personal information in accordance with this Privacy Policy.
- Other Disclosures with Your Consent. We may ask if you would like us to share your information with other unaffiliated third parties.
- Compliance with Legal Obligations. We may disclose information in response to legal process or to comply with relevant laws. We may also share your information to establish or exercise our rights or to investigate suspected illegal activities.
- Service Providers. We may share your information with service providers we engage to perform services on our behalf. Such providers may help administer our services, conduct surveys, or assist in processing payments.
Cookies And Other Tracking Technologies.
We may use cookies and other tracking technologies to help us understand your preferences and improve our Services.
Links To Third-Party Websites.
We may post links to third-party websites. We are not responsible for the content or practices of those third parties.
Retention.
We keep personal information as long as necessary for the purposes described and in compliance with our data retention policies.
Security.
We use reasonable efforts to protect your personal information from unauthorized access, but we cannot guarantee complete security.
Your Privacy Rights and Choices.
You can make choices regarding your personal information, including:
- Promotional Emails. You may opt-out of receiving promotional emails by following the unsubscribe instructions.
- Access To Your Personal Information. We will grant you reasonable access to your personal information, where required by law.
- Deletion of Your Personal Information. You may request deletion of your personal information, and we will process your request as required by law.
International Transfers Of Information.
We may transfer your personal information for processing in countries outside of your initial country. We will handle your personal information according to this Privacy Policy regardless of where it is processed.
Minors.
We do not knowingly collect personal information from minors under 16 years of age. We will delete such information if we learn it has been collected.
Changes To This Privacy Policy.
We may modify this Privacy Policy at any time. Please refer back to this Privacy Policy periodically to review any updates.
Contact Information.
For questions about our privacy practices, please contact us at:
By Email: privacy@fiveanddone.com
By Mail: Five & Done LLC 27201 Puerta Real Suite 310 Mission Viejo, CA 92691
Phone: (833) 590-2525
In all communications, please include your email address used with your account (if applicable) and details on your request.